Talk Talk Terms of Service

This page explains how Talk Talk operates as a service and what you can expect when you become a member of our community.
We recommend you read the statement in full before you register as a Talk Talk member.

KEY POINTS

Talk Talk is a community for language learners. Our mission is connecting language learners from around the globe so they can teach each other and speak any language. We expect members to follow our community standards. We have a zero-tolerance approach to bullying, spam, harassment, discrimination, nudity or obscenity. Since we do not monitor messages or calls, there is a chance you could encounter abuse through our service. Please report any abusive behavior directly to us. We take reports very seriously and violations lead to a ban from Talk Talk. We are not responsible for the content of your calls and messages. We don’t monitor conversations or the content of the Services. But if we do see or someone alerts us that you have posted something that we think is inappropriate then we are allowed at our sole discretion to remove it or revoke access. We reserve the right to ban accounts and remove content. We take our Terms of Service very seriously and violating it could result in revoked access, a deleted account or your content being removed from Talk Talk.

Welcome! By accessing and by using our websites, services, developer platform, or other information provided as part of the Services (“Service”), you agree ....that these Terms of Service (“Terms”) govern your access to and use of the Services and any information appearing on the Services. Your access to and use of the Services is contingent on your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms. This also applies to the Community Guidelines contained in these Terms of Service. You understand and agree that Talk Talk is not a party to any agreements entered into between Users ,nor is Talk Talk a language services broker or agent. We reserve the right to make changes to these Terms at our sole discretion. It is advisable to periodically review this page for any updates. Your ongoing use of our Services following any modifications indicates your acceptance of the updated Terms of Use. You can access, save and print the current Terms on the website and at any time during the registration or ordering process. We do not store this contract text after the contract has been concluded. The contractual language is English. Your privacy and your ability to control your data is very important to us. Any information that you provide to us is subject to our Privacy Policy, which governs our collection and use of your information. We only process your personal data as described there.

ACCOUNT REGISTRATION

To fully use our services and become a full user in our community, follow the steps described below. Registration To use our service, you can register in various ways, including using a Facebook account, Google account, WeChat account, or an email address. If you sign up with a Facebook, Google, or WeChat account, you grant us permission to access and use certain account information. To create an Account, you must be eligible to use the Talk Talk website for which you are registering, have a valid email address, have a valid mobile phone number (if applicable) and provide truthful and accurate information. You may not impersonate someone else, provide an email address or mobile phone number other than your own, or create multiple Accounts. You may choose to show a pseudonym to other Users, but please remember that others may still be able to identify you if, for example, you include identifying information during your use of the Talk Talk, use the same Account information on other sites or allow other sites to share information about you with us. You register by accepting these Terms and Conditions contained herein, providing certain personal information and information about yourself, and setting a password of your choice in a registration form provided by Talk Talk (“User Account”). When entering the relevant data, you can check whether the entries are incorrect and correct them. Entries can also be viewed and changed later in the member account settings. After you have submitted the completed registration form, you will receive an email from us to verify your email address. To enable all further steps, you must click on the link in the email and activate your user account. You are responsible for maintaining the confidentiality of your user account and password and for restricting access to your device. You can only register for one user account. User accounts may not be transferred to other third parties. With regard to your user account, you must comply with these terms and conditions and in particular note the following points. We want to make sure that our community is safe and that the focus is on learning a language. That is why we check every registration individually. This can take some time. After your User Account has been activated you will receive emails and push notifications from us informing you about our check of your registration and the next steps. You can only become a full member of Talk Talk after we have reviewed your application. We will send you an email if we need more information or if we have accepted your application. In the interests of the security of our Service, also note our Community Guidelines, which are listed below and which you must accept as part of these Terms. After we have reviewed your application, we will make you aware of our Community Guidelines one more time and you will have to accept them again separately in order to use our Service.

OWNERSHIP, LICENSE AND WARRANTY FOR INFORMATION YOU SUBMIT

You have ownership of the information you provide under this Agreement, and you can request its deletion anytime, unless it has been shared with others who haven't deleted it, or it has been copied or stored by other users. Deleted content might persist in backup copies for a reasonable period but won't be accessible to others. Additionally, you grant Talk Talk a non-exclusive, irrevocable, worldwide, perpetual, unlimited, transferable, sublicensable, fully-paid, and royalty-free right to copy, create derivative works, improve, distribute, publish, remove, retain, add to, and process any information. This is for the purpose of analyzing, using, and commercializing the information you provide directly or indirectly to our services. It encompasses user-generated content, ideas, concepts, techniques, or data submitted to Talk Talk in any manner, both presently known and discovered in the future. No further notice, consent, or compensation is required from you or third parties. Any information you provide to us is at your own risk of loss. By providing information to us, you represent and warrant that you are authorized to provide such information and that the information is accurate, non-confidential, and does not violate any contractual restrictions or other rights of any third party. It is your responsibility to keep your user profile information accurate and up to date. The above does not apply to personal data provided to Talk Talk.

SERVICE ELIGIBILITY AND USER ACCOUNT SECURITY

To be eligible to use the Service, you must meet the following criteria and represent and warrant that you: are 18 years of age or older; are not currently restricted from Talk Talk. If we disable your User Account you will not create another one without our permission; by connecting to Talk Talk with a social network (e.g. Meta / Facebook, WeChat, Google), you give us permission to access and use your information from these social networks as permitted by them; are using your real name and identity in your profile and you will not provide any false personal information or create a User Account for anyone other than yourself without permission. you will only maintain one Talk Talk User Account at any given time; you have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party; are not a convicted sex offender; will not violate any rights, including intellectual property rights such as copyright or trademark rights.

WHEN INTERACTING WITH OTHER MEMBERS YOU SHOULD EXERCISE CAUTION AND COMMON SENSE TO PROTECT YOUR PERSONAL SAFETY AND PROPERTY, JUST AS YOU WOULD WHEN INTERACTING WITH OTHER PERSONS WHOM YOU DON’T KNOW. NEITHER Talk Talk NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY users OF THE Talk Talk website. Talk Talk AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE Talk Talk website.

REGISTRATION AND USER ACCOUNT CREDENTIALS

By signing up to our apps you agree to:

keep your password secure and confidential;
not permit others to use your account;
refrain from using other users’ accounts;
refrain from selling, trading, or otherwise transferring your account to another party or do anything else that might jeopardize the security of your account;
that you are responsible for anything that happens through your account until you close down your account or prove that your account security was compromised due to no fault of your own.

You may control your user profile and how you interact with the Service by changing the settings in Profile page or by changing settings before posts are published. By providing us your email address you consent to our using the email address to send you Service related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service or Service Notifications.

COMMUNITY GUIDELINES

not to use Talk Talk to advertise any services and products you provide or sell commercially.
not to post, upload, publish, broadcast, stream, display, submit or transmit any text, words, statements, conversations, graphics, images, software, music, audio, video, information or other material that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, sexually explicit, nude, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances,
not to use Talk Talk to do anything unlawful, misleading, malicious, or discriminatory,
not to bully, abuse, harass, stalk, demean, threaten or discriminate any user,
not to cause or intend to cause embarrassment or distress to, or to threaten, harass or invade the privacy of any user,
not to solicit or offer sexually explicit material, and/or material harmful to children,
not to discuss illegal activity, such as how to obtain or consume illegal drugs and how to make bombs,
not to solicit login information or access an account that belongs to someone else,
not to intercept or monitor, store, damage or modify any communication which is not intended for you,
not submit or post unauthorized or unsolicited commercial communications (such as spam) or any communication not permitted by applicable law in our apps,
not to collect users’ content or information, or otherwise access the Services, using automated means such as harvesting bots, robots, spiders, or scrapers without our permission,
not to engage in unlawful multi-level marketing, such as a pyramid scheme, on our Services,
not to upload viruses or other malicious code,
not to do anything that could disable, overload, or impair the proper working of Talk Talk, such as a denial of service attack,
not to reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying intellectual property used to provide the Services, or any part thereof;
not to utilize or copy information, content or any data you view on and/or obtain from the Services to provide any service that is competitive, in our sole discretion; not to adapt, modify or create derivative works based on Talk Talk or technology underlying the Services, or any individual element within the Services, any of our trademarks, logos or other proprietary information, or the layout and design of any page or form contained in the Services, without our express written consent,
not to attempt to probe, scan, or test the vulnerability of any of our systems or networks or breach any security or authentication measures, not to facilitate or encourage any violations of these Terms of Service,
to adhere to our picture policies, including the provision of a main profile photo that clearly shows your face,
not to use fake or stolen identity, falsely state or otherwise misrepresent your affiliation with a person or entity.

CONTENT AND CONVERSATIONS

You acknowledge and agree that you are solely responsible for all User Content that you make available through the Talk Talk website. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all user Content that you make available through the Talk Talk Platform or through Talk Talk promotional campaigns or you have all rights, licenses, consents and releases that are necessary to grant to Talk Talk the rights in such Member Content, as contemplated under these Talk Talk Terms; and (ii) neither your user Content nor your posting, uploading, publication, submission or transmittal of your user Content or Talk Talk’s use of your user Content (or any portion thereof) on, through or by means of the Talk Talk Platform or Talk Talk promotional campaigns will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. All content created or published by users, including topics, profiles, the content of video-, audio- or text chats and –conversations, as well as messages submitted through our web’s messaging feature (“Content“), is the sole responsibility of the person who originated such Content, whether publicly posted or privately transmitted. In particular, you are responsible for ensuring that your Content complies with the community guidelines and general prohibitions as set out in paragraph 4 of these Terms. We reserve the right (but shall have no obligation) to decide whether any Content that you create or use complies with these Terms. We may in our sole discretion remove such Content and/or terminate these Terms and your user account if you publish or use any Content that is in breach of these Terms. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. By using the Services, you agree that any Content that you submit may be transmitted to the recipient of your communication. The Content of communications, especially of Video-, Audio- or Textchats is entirely the responsibility of the person from whom such Content originated and therefore you may be exposed to Content that is offensive, unlawful, harmful to minors, obscene, indecent or otherwise objectionable. The Content of communications may be protected by intellectual property rights, which are owned by third parties. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via our Services or endorse any opinions expressed using the Services. You understand that by using Talk Talk, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Talk Talk be liable in any way for any Content, including, but not limited to, any errors or omissions, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted via Video, Audio- or Textchat or otherwise made available via the Services or broadcast elsewhere.

QUALITY OF SERVICES

While we strive to provide a high quality service, we cannot guarantee that the Services will always function without disruptions, delay or errors. A number of factors may impact the quality of your communications and use of the Services, and may result in the failure of your communications. We take no responsibility for any disruption, interruption or delay caused by any failure of or inadequacy in any of the Services.

DEVELOPMENT, MODIFICATION AND IMPROVEMENT OF THE SERVICE

We are constantly changing and improving our Service. As part of this, we may make adjustments or changes to some or all areas of the Service. For example, we may add or remove features, offer new services or discontinue obsolete services. We may also change the Service for the following other reasons: to adapt to new technologies; to accommodate an increase or decrease in the number of users of a particular product or service or feature; to accommodate important changes in licenses or partnerships with third parties; to prevent abuse or damage; to implement legal or regulatory requirements or security-related issues. We also make legally required updates, i.e. changes that keep our Service legally compliant. We make these updates to our Services for security reasons and to ensure that they meet expected quality standards. Before we change or discontinue any part of the Service, we carefully consider the reasonableness of the changes, your interests and reasonable expectations, and the potential impact on you and others. We will only change or discontinue parts of the Service for justifiable reasons. If a change adversely affects your use of the Service, we will notify you in advance by email within a reasonable period of time. This email will contain a description of the changes, the date they are implemented and a notice that you have the right to terminate your contract with us if the changes have more than a minor adverse effect. This does not include urgent cases where the changes are made to prevent abuse or damage, to respond to legal requirements or to ensure the security and functionality of the Service.

NOTIFICATIONS AND SERVICE MESSAGES

You agree that, for the purpose of contract fulfillment, we may communicate with you through your account or other means, including email, push notifications, or SMS/Mobile messaging services. Please check the settings to control the type of messages you receive from Talk Talk. You acknowledge and agree that we are not liable for any issues related to your failure to maintain accurate contact information or other information, including, but not limited to, your failure to receive important information through or via the services.

FEEDBACK

We welcome and encourage you to provide feedback, comments and suggestions for the Services. By submitting ideas, suggestions, documents, and/or proposals (“Feedback”) to us through its suggestion or feedback webpages, you acknowledge and agree that: (a) your Feedback does not contain confidential or proprietary information; (b) we are not under any obligation of confidentiality, expressed or implied, with respect to the Feedback; (c) we shall be entitled to use or disclose (or choose not to use or disclose) such Feedback for any purpose, in any way, in any media worldwide; (d) We may have something similar to the Feedback already under consideration or in development; (e) you irrevocably assign to us all rights to your Feedback; and (f) you are not entitled to any compensation or reimbursement of any kind from us under any circumstances.

NOTICE AND TAKE-DOWN

If we receive any notification that any material that you post, upload, edit, host, share, broadcast, stream, transmit and/or publish on the Services (“User Submission”) is inappropriate, infringes any rights of any third party, or if we wish to remove your User Submission for any reason whatsoever, we reserve the right to remove such User Submission for any reason immediately or within such other timescales as may be decided by us in our sole discretion. The User Submission shall be taken down without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. You acknowledge and agree that Talk Talk is under no obligation to put back such User Submission at any time. If User Submissions infringe, or if you believe that User Submissions infringe any of your rights (including intellectual property rights) or are unlawful, please contact us immediately using the in app feature or by contacting us via email: https://www.Talk Talk.net/pages/contact-us.

TRADEMARKS

“Talk Talk”, the Talk Talk logo, and any other product or service name or slogan displayed on our Services are trademarks of Tripod and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without our prior written permission or the permission of the applicable trademark holder. You may not use any metatags or any other “hidden text” utilizing “Talk Talk” or any other name, trademark or product or service name of Tripod without our prior written permission. In addition, the look and feel of our Services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Tripod and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and Talk Talk names or logos mentioned in our Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by us.

TERMINATION AND ACCOUNT CANCELLATION

The term of the Contract shall commence on the date specified in the signup confirmation. In principle, the Contract shall remain in force for an indefinite period unless terminated in accordance with these Rules. With regard to the paid Service, it shall remain in force for the duration of the Initial Term specified therein. The Initial Term will automatically renew for successive periods (each an Extended Term) unless you or Talk Talk terminate the Agreement in accordance with these Rules. The prices of our paid services depend on which subscription model you choose. They will be clearly displayed before you make a binding offer. There are no other additional costs. We will have the right to suspend or disable your Account or terminate these Terms of Service, at our sole discretion, without prior notice to you and without recourse to the courts, if you breach any of these Terms of Service or if we decide to cease offering the Services to users in your jurisdiction generally. We reserve the right to revoke your access to and use of the Services at any time, with or without cause. In the event we terminate these Terms of Service for your breach, you will remain liable for all amounts due hereunder, to the extent that there are amounts outstanding and payable to Talk Talk. You may cancel your Account at any time by using the ‘delete account’ feature or by contacting us here: https://www.Talk Talk.net/pages/contact-us.

WARRANTIES

Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, Talk Talk AND ITS PARTNERS DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content thereon. We will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, or any Content. You also agree that we have no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the Services, will create any warranty not expressly made herein. If you are a consumer resident in the European Economic Area (EEA) and you have agreed to our Terms of Use, you are covered by a statutory warranty under consumer laws applicable in the EEA in respect of the digital content or services we provide to you. Under this warranty, we will be liable for any defect you discover, subject to the following conditions: You discover the defect within two years of the one-time provision of digital content or services; You discover the defect at any time during the "continuous" provision of digital content or services. The laws of your country may provide for an even longer warranty. Your rights under such statutory warranties are not limited by any other commercial warranties we provide. If you wish to make a claim, you can contact us here https://www.Talk Talk.net/pages/contact-us.

LIMITATION OF LIABILITY

Talk Talk is liable for intent and gross negligence. Further, Talk Talk is liable for the negligent breach of obligations, whose fulfillment is essential to enable the ordinary implementation of the contract, whose breach jeopardizes the achievement of the purpose of the contract and on whose compliance the contractor may rely on. In the latter case, Talk Talk is only liable for the foreseeable, typical contractual damage. The same applies to breaches of duty by our vicarious agents. The aforementioned exclusions of liability do not apply in case of damage of life, body and health or in case of a warranty. The liability pursuant to the product liability law remains unaffected.

WAIVER AND SEVERABILITY

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement will not be affected in any way.

ENTIRE AGREEMENT

These Terms constitute the entire and exclusive agreement between Talk Talk and you regarding the Services (excluding any Services for which you have a separate agreement with us, to the extent that it expressly applies in addition to or in lieu of these Terms), and these Terms supersede all prior agreements between Talk Talk and you regarding the Services. We may revise these Terms from time to time. You can always find the current version here: https://www.talk-talk.net/static/tos.html If the revision, in our sole discretion, is material we will notify you via email to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

DISPUTE RESOLUTION

Law and Forum for Legal Disputes: This Agreement or any claim, cause of action or dispute (“claim”) arising out of or related to this Agreement shall be governed by the laws of Canada, regardless of your country of origin or where you access the Services, and notwithstanding of any conflicts of law principles and the United Nations Convention for the International Sale of Goods.

MISCELLANEOUS

You agree to the use of electronic communication in order to enter into contracts, place orders, and create other records and to the electronic delivery of notices, policies and changes thereto and records of transactions with us. If these Terms refer to written form, text form according to section 126b BGB (for example via email) shall be sufficient. You may not assign or delegate any rights or obligations under the Agreement. Any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under the Agreement, fully or partially without notice to you. We may also substitute, by way of unilateral notation, effective upon notice to you, the Services for any third party that assumes our rights and obligations under this Agreement. You may have rights or obligations under local law other than those enumerated here. This agreement and its interpretation are subject to the jurisdiction of Canada, to the exclusion of the Convention of the United Nations on Contracts for the International Sale of Goods (CISG). The statutory provisions on the restriction of the choice of law and on the applicability of mandatory provisions, in particular of the state in which the customer has his habitual residence as a consumer, shall remain unaffected. Place of jurisdiction for each and any legal dispute arising from or being in connection with this contract shall be the registered office of Talk Talk. ts or obligations under local law other than those enumerated here.